agent training

FAM tours take agent-educator relationships to the next level

More and more, international educators realise that FAM (familiarisation) tours are one of the most effective ways for education providers to strengthen their working relationships...

New study highlights global language travel trends and the role of agents

Two million people travel abroad every year with the primary purpose of learning a foreign language. About two-thirds study English and those enrolments are heavily...

Education agents continue to play a larger role in UK recruitment

The use of education agents to recruit international students is becoming increasingly common around the world, to the point where agents are driving significant proportions...

Eighth annual Agent Barometer survey gathers insights from 104 countries

The results from the 2014 installment of the ICEF i-graduate Agent Barometer – the most comprehensive survey of education agents regarding their perspectives on the...

NACAC changes code of conduct to allow international agents; releases agent guide for US institutions

“In 1951, NACAC introduced a prohibition on incentive-based recruitment of students for all NACAC members,” explains Eddie West, director of international initiatives at the National...

The agent question: New data has the answer

In international education circles, the use of education agents is simultaneously controversial, and widespread. But, as a new report published today by The Observatory on...

International student enrolment strengthening in New Zealand

Education New Zealand (ENZ) recently released its full-year report on international enrolment for 2013 and the numbers tell a tale of two sharply contrasting trends...

The art of listening: Better results start with understanding your customer

Listen more than you talk and use the insights you gain into your customer’s needs and decision-making processes to close more sales. This is a...

New UK report calls for cohesive government policy to grow international education sector

Currently in the UK, two facts co-exist… uncomfortably. On the one hand is widespread public anxiety about immigration, fuelled in part by past governmental policies...

Best practices for managing a sub-agent network in Russia

Insight Lingua is one of Russia’s leading education abroad agencies and, with a network of ~500 sub-agencies throughout Russia and other countries of the former...

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